A recent phone scam has involved a caller ID spoof of South River EMC’s phone number, 892-8071, company officials noted this week.
According to a news release from the corporation, a member reported that they were contacted from someone stating that they were from the utility demanding to be paid for a past due bill or the electricity would be disconnected. The caller ID reflected South River EMC’s phone number. However, something did not seem legitimate, so the member hung up and called South River EMC.
Officials said a simple rule is to never provide personal or payment information over the phone, unless you are the one initiating the call. Ask for a name and phone number, then verify the company or organization, they stressed.
The release stressed that South River EMC does not contact members demanding immediate payment. Members who are in jeopardy of disconnection might receive an automated courtesy call a few days prior to the cutoff date.
If you receive a call from 892-8071 with someone insisting on immediate payment for your electric service, hang up and contact South River EMC at 910-892-8071, company officials said. Representatives would be happy to discuss your account with you.
Another clue that the call is a fraud is if you receive a call from someone that states you need to get a prepaid card or money order to make payment. This should send up red flags, especially if the caller states that they will call YOU back.
As always, be vigilant, this is one of several reports we’ve received on scams recently, officials stressed.
Another recent occurrence involved calls to individuals stating that the caller was from your power company, be it South River EMC, PWC or Duke Energy Progress, insisting that you pay now or your electric service would be disconnected. The number connected to this scam was 801-739-9198 x 4593.
South River EMC is a locally-owned and operated electric cooperative, which provides electric service to 43,000 homes, farms and businesses in parts of Harnett, Cumberland, Sampson, Johnston and Bladen counties.