The Nutrition Services branch announced the dates for implementation of Crossroads, which is the new North Carolina WIC program electronic health record system (EHR) on Feb. 18, 2014.
The pilot of Crossroads began in February 2014 in Wayne County. Roll-out of Crossroads will span over a six-month period which began May 2014.
Crossroads is a robust system that will manage all facets of WIC operations, including client services and vendor management. WIC made the change because of benefits to the clients such as: 1) Easier scheduling 2) Quicker food instrument pick-up 3) Fewer questions at check-in 4) Quicker in-state transfers 5) Food packages meet family needs.
As we make changes we are asking for your help: 1) Please be understanding …WIC staff will be busier for a few months. 2) Please be flexible…WIC staff will need more time for your first appt. after Crossroads has started. 3) Please be patient…WIC staff are learning the new computer system and want to give you the best service possible.
Some of the program benefits are: 1) Individualized nutrition education & counseling 2)Breastfeeding promotion/support 3)Referrals to other health & community resources 4) Food instruments and cash-value vouchers to obtain healthy foods.
Sampson County WIC Department is currently recruiting new applicants for the program. Applicants must meet the following criteria: 1) A pregnant, breastfeeding, or postpartum woman, infant or child under the age of five. 2) A resident of Sampson County 3)Financially eligible. 4) At medical/nutritional risk. For an appt. call: Sampson County Health Dept. between the hours of 8 a.m. and 5 p.m., Monday-Friday at 910-592-1131. This institution is an equal opportunity provider and employer.
Erin Ellis is an RN with the Sampson County Health Department.